Cookie Policy

1. Introduction

This Cookie Policy explains how ("we", "us", "our") uses cookies and similar technologies on our website ivorenthavessia.com (the "Site"). Please read this policy alongside our Privacy Policy, which sets out how we handle personal data more broadly.

is a company registered in England and Wales under company number 16853942, with its registered office at . Our VAT registration number is GB 493728615.

By continuing to use our Site after being presented with the cookie notice, you acknowledge that you have read and understood this policy. Where we rely on your consent to place non-essential cookies, we will ask for that consent separately and you may withdraw it at any time (see Section 7 below).

2. What Are Cookies?

Cookies are small text files that a website places on your device (computer, tablet or smartphone) when you visit. They allow the website to remember information about your visit, such as your preferred language or whether you have already seen a particular notice.

Similar technologies include web beacons (also called pixel tags or clear GIFs), local storage objects, and session storage. These work in comparable ways and are covered by this policy wherever we refer to "cookies".

Cookies can be set either by us ("first-party cookies") or by third-party services whose functionality we include on the Site ("third-party cookies"). Each category is described in more detail below.

3. Types of Cookies We Use

We group cookies into the following categories based on their purpose. The table in Section 4 provides further detail about specific cookie durations.

3.1 Strictly Necessary Cookies

These cookies are essential for the Site to function correctly. They enable core features such as page navigation, access to secure areas, and the operation of our contact and booking forms. Without these cookies, services you have asked for cannot be delivered. Because they are essential, they are placed without requiring your consent under the UK Privacy and Electronic Communications Regulations (PECR).

Examples of what strictly necessary cookies may do:

• Maintain your session while you browse from page to page.
• Remember your cookie consent choice so we do not repeat the request on every page.
• Support security features that protect the Site and its users.

3.2 Functional (Preference) Cookies

Functional cookies allow the Site to remember choices you make, such as your preferred language or region, so that we can provide a more personalised experience. They do not track your activity on other websites. We will ask for your consent before setting functional cookies where they are not strictly necessary for the service you have requested.

Examples of what functional cookies may do:

• Remember form-fill preferences to save you time on repeat visits.
• Store accessibility settings you have selected.

3.3 Analytics and Performance Cookies

Analytics cookies collect information about how visitors use our Site, for example which pages are visited most often and whether visitors encounter any error messages. All information collected is aggregated and therefore anonymous in the sense that it does not directly identify individual visitors. We use this data to improve how our Site works and to understand the interests of our visitors. Your consent is required before we place these cookies.

Examples of what analytics cookies may do:

• Count the number of visitors and page views.
• Record how long visitors spend on particular pages.
• Identify the general source of traffic (for example, a search engine or social media).

3.4 Marketing and Targeting Cookies

Marketing cookies are used to deliver content and advertisements that are more relevant to you and your interests. They may also be used to measure the effectiveness of promotional campaigns. These cookies are typically placed by third-party advertising networks with our permission, and they may link information gathered on our Site with information those networks hold about you from other websites. Your consent is required before these cookies are set.

Examples of what marketing cookies may do:

• Track whether you have visited our Site after clicking an advertisement.
• Limit the number of times you see the same advertisement.
• Share information with advertising partners to enable interest-based advertising.

4. Cookie Duration Categories

Cookies fall into two broad duration categories regardless of which purpose they serve:

Strictly necessary session cookies generally expire when you close your browser. Consent preference cookies are persistent so that we can remember your choice across visits; these typically expire after 12 months, after which we will ask for your preferences again.

5. First-Party and Third-Party Cookies

5.1 First-Party Cookies

First-party cookies are set directly by us at ivorenthavessia.com. We control these cookies and use them to operate and improve the Site for you.

5.2 Third-Party Cookies

Some cookies on our Site are set by third-party services that we use to enhance our content and functionality. These third parties set cookies according to their own cookie policies, over which we have no direct control.

We are not responsible for the content of third-party cookie policies or the way in which those third parties handle data collected through their cookies. We encourage you to read the privacy and cookie policies of any third-party service you interact with. Where possible, links to relevant third-party policies are provided in our cookie consent tool.

Third-party cookies may be placed in the analytics, functional or marketing categories described in Section 3 above. They are subject to your consent choices in the same way as other non-essential cookies.

6. Legal Basis for Using Cookies

Our use of cookies is governed by the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (as amended) (PECR). The legal bases we rely on are as follows:

• Legitimate interests and legal necessity: Strictly necessary cookies are placed on the basis that they are essential to provide a service you have requested and to operate our Site securely.
• Consent: Functional, analytics and marketing cookies are placed only where you have given your freely given, specific, informed and unambiguous consent via our cookie consent tool. You may withdraw that consent at any time as explained in Section 7.

7. Your Consent Choices and How to Withdraw Consent

7.1 Our Cookie Consent Tool

When you first visit our Site, a cookie notice will appear giving you the option to accept, reject or customise cookies by category. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of any page. Your choices will be saved and respected on subsequent visits.

Withdrawing consent does not affect the lawfulness of any cookie use that took place before you withdrew it. It does mean that from the point of withdrawal, we will no longer place the relevant cookies or process data through them.

7.2 Browser Controls

Most web browsers allow you to manage cookie settings through the browser itself. You can typically instruct your browser to:

• Refuse all or certain types of cookies.
• Alert you each time a cookie is set, so that you can decide whether to accept it.
• Delete cookies that are already stored on your device.

The method for accessing cookie settings differs between browsers. Please use the "Help" function in your browser or visit the browser developer's support pages for guidance. Some commonly used browsers and their cookie management pages are listed below:

• Google Chrome: Settings, then Privacy and Security, then Cookies and other site data.
• Mozilla Firefox: Settings, then Privacy and Security, then Cookies and Site Data.
• Microsoft Edge: Settings, then Cookies and site permissions, then Cookies and data stored.
• Apple Safari: Preferences, then Privacy, then Manage Website Data.

Please note that restricting cookies through browser settings may affect the functionality of our Site and other websites you visit. Strictly necessary cookies may continue to be placed because they are required for the Site to operate.

7.3 Opting Out of Analytics and Advertising

Some third-party analytics and advertising providers offer their own opt-out mechanisms independent of our cookie consent tool. Where such mechanisms exist, details will be provided within the respective third-party cookie disclosures in our consent tool. You may also find industry-wide opt-out tools relevant to interest-based advertising, such as those operated by the Interactive Advertising Bureau (IAB) or the Digital Advertising Alliance (DAA).

8. International Data Transfers

Some of the third-party services that place cookies on our Site may process data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place to protect your personal data in accordance with UK GDPR requirements. Such safeguards may include adequacy decisions made by the UK Government or standard contractual clauses approved for use in the United Kingdom.

9. Children

Our Site and services are intended for adults. We do not knowingly use cookies to collect personal data from children under the age of 13. If you believe that a child has provided us with personal data through our Site, please contact us using the details in Section 11 so that we can take appropriate action.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. The date at the top of this page will always show when the policy was last revised.

Where changes are material, we will take reasonable steps to bring them to your attention, for example by displaying a prominent notice on the Site or by refreshing the cookie consent tool so that you have the opportunity to review and re-confirm your preferences. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or the way we use cookies, please contact us using the details below:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters. Further information is available on the ICO's website at ico.org.uk.